How To Manage Testimonials In Your WordPress Website

Divi Testimonial Plus: Advanced Testimonial Grid, Slider, Form and SEO Schema plugin uses the Site Reviews plugin, a popular & free WordPress plugin with 50,000+ active installs.

Testimonial Management refers to the process of adding, editing, and managing customer testimonials on a WordPress website.

It involves steps like gathering testimonials from customers, editing and formatting them for the website.

Pre-requisites

  1. Divi Theme
  2. Site Reviews Plugin
  3. Divi Testimonial Plus: Advanced Testimonial Grid, Slider, Form and SEO Schema Plugin

Tools

  1. Computer

Estimated Cost : $ 29.99

Total Duration : 6 minutes

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How (Site Reviews) Testimonial Work?

How (Site Reviews) Testimonial Work?
  1. Site Reviews plugin creates a new custom post type for testimonials within the WordPress admin area
  2. It allows users to manage testimonials in one centralized location.
  3. Associate a testimonial to Categories, Posts, Pages, Custom Post Types, and Users. This allows for filtering of testimonials when displaying on the front-end.
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Using "Divi Testimonial Form" To Add Testimonial

  1. Users can leave a review directly on the website, by submitting the testimonial form.
  2. Use the Divi Testimonial Form module to create such a form. Follow this guide - https://wptools.app/how-to/gathering-user-feedback-how-to-collect-testimonials-and-improve-your-product/
  3. Website admin can moderate submitted testimonial before publishing it on the website.
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Manually Adding Testimonial To WordPress

  1. In this process, a website admin manually adds testimonial in the WordPress admin.
  2. To do so,
    • Go to WordPress Admin > Site Reviews
    • Click on Add New button placed on the top right corner
    • An input form appears.
      • Fill in details for title, content, rating, name, email and avatar image
      • Optionally, assign it to a categories, posts or users
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Editing Testimonial In Your WordPress Website

  1. Editing testimonials refers to the process of making changes or adjustments to existing testimonials. To do so

    • To do so, go to WordPress Admin > Site Reviews
    • Find the testimonial you'd like to edit. A search box on the top right can help you find the testimonial.
    • Hover over the testimonial title and click Edit
    • A pre-filled form appears
      • Edit details for title, content, rating, name, email and avatar image
      • Optionally, update the categories, posts or users assigned to the testimonial
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